COVID-19 DELIVERY INFORMATION
Sadly, we have temporarily closed our store due to COVID-19. Orders can still be placed online and we are still delivering.
We're closely following the Government's advice to retailers that online retailers should remain open, and that postal and delivery services should continue.
Following the latest advice from Government and Public Health England regarding social distancing restrictions, some of our delivery services are suspended. We can only offer a one man contactless service and we are only able to deliver your goods to either your doorstep, garden or to a garage or outbuilding and we’re only able to deliver items which can be lifted by one person.
We are sorry that we will not be able to enter your main household to conduct our usual high standard of delivery and assembly service.
All smaller items will be sent via courier.
All deliveries will continue as usual once social distancing and travel restrictions have been lifted.
If you have any queries please don't hesitate to contact us on firstname.lastname@example.org
Please be certain your purchase will fit into the required space to avoid disappointment before you buy. Dimensions specified on our website are approximate only. You should measure any door-ways, corridors or staircases that the product will have to pass through, including space for manoeuvring and turning.
If we are assembling items such as wardrobes etc. in your home we cannot be held responsible for household damages that may occur. We ask that you provide appropriate protection to any surfaces you wish to protect, and provide ample room for assembly.
Deliveries made by us at Curiosity Interiors will be made to the address specified when placing your order. When your order is ready for dispatch, a member of staff will contact you to agree a delivery date. Please note customers shall be re-charged for a second delivery if they are not home on the agreed pre-arranged delivery date.
You may alternatively choose, when ordering, to collect your order from our store Curiosity Interiors, 37-39 King Street, Alfreton, Derbyshire, DE55 7BY. These options are available at the time of order and therefore please select either 'delivery' or 'customer collection'.
We aim to fulfil your order by the approximate delivery date provided, unless, there are circumstances beyond our control which prevent us from doing so. In the event of our products being delayed, we shall contact you. No compensation will be offered for late deliveries in any event.
Please be certain your purchase will fit into the required space to avoid disappointment before you buy. Dimensions specified on our website are approximate only. You should measure any door-ways, corridors or staircases that the product will have to pass through, including space for manoeuvring and turnings.
We use couriers DPD, APC and MyHermes for small goods delivery. Couriers will attempt to deliver three times. If delivery is unsuccessful, the goods will be returned to us. In this case we re-charge the amount paid for delivery to cover the cost of re-sending your order. An adult must be available at the delivery address to provide a signature and acknowledge their receipt in a safe and satisfactory condition.
We aim to fulfil your order by the approximate delivery date provided, unless, there are circumstances beyond our control which prevent us from doing so. Where we are unable to supply goods within our advertised time-scale, we will contact you. If delivery is not possible within the specified time we will not be obliged to offer any compensation for disappointment suffered.
No compensation will be offered for late deliveries in any event. Our delivery time-scales stated on the website are approximate only. Due to the vast amount of products we have on our website and the fast turnover, it is impossible to always maintain stock level information.
We deliver to the whole of the UK mainland. We also deliver to the remote areas of the UK including the Scottish Highlands, Scottish Isles, Ireland, The Isle Of Man and The Isle Of Wight. Delivery charges to remote areas may incur a surcharge, which is calculated by the size and weight of your order. We also deliver worldwide. Please contact us for a quote.